Glass repair and auto repair service in los angeles CA

The more you know, the easier it is to select an auto repair shop. To help you "Drive Smart," the Bureau of Automotive Repair (BAR) offers the following tips to help make an informed decision when choosing a repair shop or technician:

Select a repair shop before you need one. It’s easier to find a good one when you’re not desperate.

Educate yourself. Read the Owner’s Manual for your car to find out what the service intervals are, and to understand what the gauges and warning lights mean before you take your car in for maintenance or repairs.

Ask for recommendations from family, friends and colleagues. If they’re happy with the shop’s services, chances are you will be too. Then let the shop you’ve selected know you were referred by a happy customer.

Verify a repair dealer’s license. Go to BAR’s Web Site, www.autorepair.ca.gov. You can check the license status of a repair dealer and check for possible disciplinary actions. The license should be posted in plain view of consumers.

Look for the sign. Look for a sign indicating the shop is licensed with the state of California. This sign also tells consumers their legal rights when it comes to auto repairs including written estimates and invoices.

California Motorist Bill of Rights. Look for the sign informing you of the following consumer rights:

- A written estimate for repair work provided before any work is done

- A detailed invoice of work done and parts supplied

- Return of replaced parts, if requested at the time a work order is placed

- Answers to any further questions by the manager of the repair facility

- Assistance from BAR with any unresolved questions

Look for other cars in the shop like yours. Different repair shops will specialize in fixing different makes and models of vehicles, which means they are likely to have specialized experience, training and equipment.

Appearance. A good repair shop should have a neat and well-organized service floor, modern equipment, and clearly posted policies regarding labor rates. The shop should also inform you about guarantees and methods of payment.

Courtesy. The technicians working on your car and other personnel should be courteous, helpful and willing to answer all of your questions.